Procurement FAQ

Minimum order is 25 kg per SKU. Mixed shipments require a minimum of 200 kg total across categories. First-order MOQs can be reviewed on request — contact us to discuss your volume profile.

Yes. Samples are 200–500 g per SKU, dispatched within 5–10 working days from confirmation. Sample cost is USD 50 per lot, credited in full against the first commercial order. Courier (DHL / FedEx) is charged at actuals or buyer account.

FSSAI licence is active (No. 10724997000338). ISO 22000:2018 and HACCP are active. NPOP organic certification (via Ecocert) is held, as are USDA NOP and EU Organic 2018/848. We share all certification documentation on request. See the Certifications page for the full status breakdown.

FOB (Nhava Sheva / JNPT or Mundra) is the standard for export orders. EXW (Ex Works, Vadodara) is available where the buyer arranges their own freight. CIF is available on request for select destinations and volumes.

Typical timeline: inquiry to response 1–2 business days; sampling 5–10 working days; spec confirmation 3–5 days; production and dispatch 7–35 days depending on program model (Own-Brand: 7–14 days, White-Label: 14–21 days, Private-Label: 21–35 days). Transit time is additional. For certified-organic orders, allow about 6-8 weeks from confirmation to dispatch (including the organic Transaction Certificate), plus ocean transit (EU/UK ~3-5, USA ~4-6, GCC ~1-2 weeks). Use the Sourcing Timeline Simulator to plan your critical path.

Yes. The Private-Label Build program covers custom specification, format development, exclusive formulation, and branding alignment. You retain full IP ownership of the specification. Lead time is 21–35 days from spec sign-off. Minimum commitment is reviewed per account at inquiry stage. See the Programs page for a full model comparison.

New accounts pay 100% in advance by T/T or against a confirmed LC at sight. Established accounts move to 30% advance with 70% against shipping documents. Terms are confirmed per order. Full terms are detailed on the Commercial Terms page.

Yes. A COA is issued per batch and covers moisture, foreign matter, pesticide residue, and microbiological parameters as applicable to the product and destination market. COAs are available before dispatch on request. Batch records are also searchable via the Batch Trace tool.

Every certified-organic consignment ships with a lot-specific organic Transaction Certificate (TC) — the EU Certificate of Inspection (COI) for EU shipments — issued by our certifier, Ecocert, for that exact lot. It is the document your control body and customs authority require to accept the goods as organic, and it is what separates genuine certified organic from unverified “organic” claims. A certified-organic order typically runs about 6–8 weeks from confirmation to dispatch — covering raw-material procurement, processing, packaging, and issuing this certificate. Ocean transit is then additional by destination: roughly 3–5 weeks to the EU/UK, 4–6 weeks to the USA, and 1–2 weeks to the GCC. We build the full timeline into every quote, coordinate the certifier for you, and run sampling and qualification in parallel.